Australia day public holiday
The Defence and Veterans information line will be closed on Friday 26 January 2024 for the public holiday in Queensland. The Infoline will reopen on Monday 29 January 2024. If you are distressed, in crisis or in immediate need of support, call the Suicide Call Back Service on 1300 659 467, Lifeline Crisis Support on 13 11 14, or Open Arms on 1800 011 046. For emergencies, call Triple Zero (000).
Contact us form
1800 33 1800 (Freecall) — find out what happens when you call. Monday to Friday (excluding Queensland public holidays).
Or write to us at
Defence and Veterans Legal Service
PO Box K847
Haymarket NSW 1238
If you are making a complaint we will:
- acknowledge your complaint within 3 days
- send you a response about the outcome of our investigation within 21 days
- contact you if we need more time to investigate
You will need to provide your contact details, if you want to know how we responded to your complaint.
Support to contact us
National Relay Service
If you are deaf, hard of hearing and/or have a speech impairment, you can use the National Relay Service to support you when contacting us by phone. It is a free service.
To make a call:
Translating and Interpreting Service
If you are from a news media organisation and require comment or background information, please call Jeremy Boylen on 0407 652 173 or email Jeremy.Boylen@legalaid.nsw.gov.au
Last updated 23 January 2024